̌Before starting the installation of your eSIM, please check the following items:
- Is your device is eSIM compatible and network unlocked? [Links to articles on unlocked devices and eSIM compatible devices]
- Do you have a stable WiFi connection? You need a stable data connection to download the eSIM successfully. This is possible over a mobile data connection, but WiFi is recommended.
To prepare to install and activate your GigSky eSIM, make sure that you have printed out the QR code for your eSIM, or that you have it displayed on the screen of a second device.
Follow the instructions corresponding to your device OS to install the eSIM. After installation, we recommend that you change its label to “GigSky eSIM” to make it easy to identify in your device's settings.
Instructions for iOS
The following instructions are based on an iPhone set to the United States region.
- On your device, go to Settings > Cellular > Add eSIM.
- Tap Use QR Code.
- Move your iPhone camera to scan the QR code so that it appears in the frame on your device.
- Follow the steps shown on the screen.
The eSIM will be downloaded and installed on your device. If you are prompted to deactivate an eSIM, select an eSIM to be turned off so that your new eSIM can be activated. Depending on your device, you can have only one or two eSIMs on at any time.
- Change the label of your new eSIM to make it easy to identify.
- Go to Settings > Cellular and tap your new eSIM.
- Tap Cellular Plan Label at the top of the screen.
- Tap the Custom Label field and type in a label for your new eSIM. We suggest using "GigSky".
- Make sure that the APN (Access Point Name) is set to gigsky.
- Go to Settings > Cellular and tap your new eSIM.
- Tap Cellular Data Network.
- The value in the APN field should be gigsky. If it isn't, enter it now.
- If your new eSIM is not already turned on, do that now:
- Go to Settings > Cellular and tap your new eSIM.
- Toggle Turn On This Line to turn the eSIM on.
- Select your new eSIM to be used for mobile data.
- Go to Settings > Cellular and tap Cellular Data.
- You should be able to see an entry with the label you created earlier. Tap that entry to select your new eSIM.
- Make sure that Allow Cellular Data Switching is turned off. This will stop your device accidentally using your primary carrier's roaming data if the GigSky service is not available for some reason.
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IMPORTANT: Now turn off mobile data for any apps you don't need it for:
- Go to Settings > Cellular.
- Scroll down until you see a list of apps with switch toggles next to them.
- Switch off the apps you don't want to use mobile data.
- Scroll all the way to the bottom and turn off:
- Wi-Fi Assist
- iCloud Drive
- iCloud Backup
You're now ready to use your GigSky mobile data plan.
Instructions for iPadOS
The following instructions are based on an iPad set to the United States region.
- Go to Settings > Cellular Data
- Tap on Add a New Plan under the CELLULAR PLANS heading
- Tap on Other and position your iPad so that the QR code appears in the frame
- The eSIM should now download and install on your device
- To use your GigSky:
- Ensure that the APN (Access Point Name) is set to gigsky
- Enable Roaming
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IMPORTANT: Now turn off mobile data for any apps you don't need it for:
- Go to Settings > Cellular Data.
- Scroll down until you see a list of apps with switch toggles next to them.
- Switch off the apps you don't want to use mobile data.
- Scroll all the way to the bottom and turn off:
- Wi-Fi Assist
- iCloud Drive
- iCloud Backup
You're now ready to use your GigSky mobile data plan.
Instructions for Samsung devices
- Go to Settings > Connections > SIM manager > Add eSIM
- Tap Other ways to add eSIMs
- Tap Scan QR code from service provider
The eSIM will be downloaded and installed on your device. If you are prompted to deactivate an eSIM, select an eSIM to be deactivated so that your new eSIM can be activated. IMPORTANT: Depending on your device, you can have only one or two eSIMs on at any time. If the installation fails, delete any unnecessary old eSIMs and try again.
- Change the label of your new eSIM to make it easy to identify.
- Go to Settings > Connections > SIM manager and tap your new eSIM.
- Turn the eSIM On. You may get prompted to Restart and Switch. Note: Only do this when you're ready to use the service.
- Tap Name and type in a label for your new eSIM. We suggest using "GigSky".
- Make sure that the APN (Access Point Name) is set to gigsky.
- Go to Settings > Connections > Mobile networks > Access Point Names
- If there's already an option for GigSky, make sure that it's selected
- If you don't already see an option for GigSky, tap Add, enter GigSky for the Name and gigsky for the APN, and select Save from the menu
- If your new eSIM is not already turned on, do that now:
- Go to Settings > Cellular and tap your new eSIM.
- Toggle Turn On This Line to turn the eSIM on.
- Select your new eSIM to be used for mobile data.
- Go to Settings > Connections > SIM manager and tap Primary SIM
- Tap the entry for your GigSky eSIM and then tap Change
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IMPORTANT: Now turn off mobile data for any apps you don't need it for:
- Go to Settings > Connections > Data usage and turn Data saver On.
- Then to prevent apps using data in the background unless you explicitly want them to:
- Tap Allowed to use data while Data saver is on. Switch the toggles of the apps to enable/disable background data usage.
- To restrict apps from using mobile data:
- Go to Settings > Connections > Data usage and tap Allowed networks for apps.
- Scroll through the list until you find the app you want to configure data for and tap the entry. You'll get a pop-up that gives you three options:
- Mobile data or Wi-Fi
- Wi-Fi only
- Mobile data only
- Tap the option you want.
- Repeat this to select "Wi-Fi only" for all the apps you don't want to use mobile data.
You're now ready to use your GigSky mobile data plan
Instructions for Android
- Go to Settings > Network & internet
- Tap the + next to SIMs
- Tap Download a SIM instead?
- Tap Next
- Scan your GigSky QR code
- Tap Download
The eSIM will be downloaded and installed on your device. If you are prompted to deactivate an eSIM, select an eSIM to be deactivated so that your new eSIM can be activated. Depending on your device, you can have only one or two eSIMs on at any time. IMPORTANT: Depending on your device, you can have only one or two eSIMs on at any time. If the installation fails, delete any unnecessary old eSIMs and try again.
- Go to Settings > Network & internet > SIMs
- Tap your new eSIM
- Tap on the pencil icon at the top of the screen to change the label of your new eSIM to make it easy to identify. We suggest using "GigSky". Tap Save
- Once the label is saved, the name will not be updated unless you turn the eSIM on. Toggle the Use SIM slider. Tap Yes.
- Select the GigSky eSIM for data. If you already have an eSIM selected for data, it will take a few seconds to switch to the new eSIM.
- Toggle Mobile Data to ON.
- Set Data Roaming ON.
- Set the Access Point Name (APN)
- Tap Access Point Names
- Enter GigSky for the Name, gigsky for the APN, and select Save from the menu
- Select the new APN.
Instructions for Windows
- Tap the Start button
- Select Settings > Network & Internet > Cellular > Manage eSIM profiles
- Under eSIM profiles, select Add a new profile
- Select Let me enter an activation code I have from my mobile operator and tap Next
- Choose which camera to use on your PC, and then scan the QR code for your GigSky eSIM
- The activation code should appear in the corresponding Activation code box - tap Next
- For the dialog box that asks Do you want to download this profile?, enter the confirmation code provided above in the page, and then select Download
- Select Close
- To use the GigSky eSIM for your data on your device, ensure that the APN (Access Point Name) is set to gigsky